This Privacy Policy explains how no999 collects, uses, stores, shares and protects the personal data of users who access or register on the no999 platform. Please read it carefully alongside our Terms & Conditions.
Effective Date: 1 January 2026All personal data processed by no999 is stored using industry-standard encryption and access controls. We do not sell, rent or trade your personal information to any third party for marketing or commercial purposes.
We collect only the personal data we need — for account management, KYC verification, fraud prevention, AML compliance, responsible gambling controls and platform improvement. Every category of data has a documented lawful basis.
You have the right to access, correct, restrict or request deletion of your personal data, subject to applicable legal and regulatory retention requirements. Submit a Data Subject Request to our support team at any time.
Identity documents (CNIC, passport, proof of address) are processed exclusively through the operator's secure HTTPS verification portal. They are never requested via email, live chat or unsecured channels and are retained only as long as required by AML regulations.
no999 uses strictly necessary, functional and analytics cookies to operate the platform and improve your experience. Non-essential cookies require your consent. You can manage cookie preferences at any time through the platform's cookie settings panel.
Promotional communications — including bonus offers, PSL match alerts and seasonal promotions — are sent only with your explicit consent. You can withdraw marketing consent at any time through your account settings or by contacting support, without affecting your account status.
This Privacy Policy ("Policy") is published by no999 ("no999", "we", "us" or "our"), the operator of the online gaming information and platform portal at https://no999.cam (the "Platform"). It applies to all users ("you" or "your") who access, browse or register on the Platform, including users located in Pakistan and other jurisdictions.
We are committed to processing your personal data lawfully, fairly and transparently, and to protecting your privacy in accordance with applicable data protection law. This Policy sets out what personal data we collect, why we collect it, how we use and protect it, how long we retain it, and what rights you hold in respect of your data.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference into the overall user agreement governing your use of the Platform.
Note for Pakistani Users: no999 is not regulated by the State Bank of Pakistan, PTA or any Pakistani government authority. References to payment services including Easypaisa, JazzCash and Raast are for contextual familiarity only and do not constitute endorsement or affiliation. This Policy is not legal advice.
In this Policy, the following terms carry the meanings defined below:
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, CNIC number, email address, IP address and financial transaction data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, no999. |
| "Data Processor" | A third party that processes Personal Data on behalf of no999 under contract and in accordance with documented instructions. |
| "KYC" | Know Your Customer — the identity and age verification process involving submission and review of identity documents such as a valid CNIC or passport. |
| "Consent" | A freely given, specific, informed and unambiguous indication of the data subject's agreement to processing of their Personal Data for a stated purpose. |
| "Retention Period" | The defined period during which Personal Data is stored before being securely deleted or anonymised. |
| "AML" | Anti-Money Laundering — regulatory obligations requiring financial service operators to verify customer identity, monitor transactions and report suspicious activity. |
no999, operating the Platform at https://no999.cam, acts as the Data Controller for the Personal Data collected through the Platform. We determine the purposes and means by which your Personal Data is processed.
Where we engage third-party Data Processors — such as KYC verification providers, payment processing intermediaries or analytics service providers — we do so under contractual arrangements that require those processors to handle your data only in accordance with our instructions and applicable data protection obligations.
For all data-related enquiries, rights requests and complaints, please contact us at: [email protected] (plain text — not a clickable link).
We collect Personal Data in the following categories, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, phone number, residential address, username, password (hashed) | At account registration |
| Identity & KYC Documents | CNIC (front and back), passport, proof of address (utility bill, bank statement), selfie / liveness-check image | During KYC verification process |
| Financial Data | Deposit amounts, withdrawal requests, payment method references (e.g., mobile wallet identifiers, masked bank account numbers), transaction history | On deposit/withdrawal activity |
| Gaming Activity | Bets placed, game sessions, sports markets accessed (including PSL, ICC, football), win/loss records, bonus usage | During active account use |
| Technical Data | IP address, device type and operating system, browser type, session duration, referral URL | Automatically on Platform access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support or submit feedback |
| Marketing Preferences | Consent records, communication channel preferences, opt-in/opt-out timestamps | When consent is given or withdrawn |
We do not intentionally collect special-category Personal Data (such as health, religious or biometric data) beyond what is strictly required for liveness-check identity verification purposes under our KYC obligations.
We process your Personal Data only where we have a documented lawful basis to do so. The applicable bases are:
Your Personal Data is used for the following purposes only:
no999 does not sell, rent or trade your Personal Data to any third party for their own commercial or marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to confidentiality and data protection obligations:
Important: no999 will never share your KYC identity documents — including your CNIC or passport — outside of the secure HTTPS verification portal. Any communication requesting your identity documents via email, WhatsApp or external links should be treated as suspicious. Report such contact to [email protected] immediately.
As no999 operates under an international operating licence, your Personal Data may be transferred to and processed in countries outside Pakistan. These jurisdictions may have data protection frameworks that differ from those applicable in Pakistan.
Where such transfers occur, no999 ensures that appropriate safeguards are in place, including contractual obligations on data processors (such as standard data-processing clauses), to ensure your data receives a level of protection consistent with applicable data protection principles.
If you have questions about the specific safeguards governing any international transfer of your Personal Data, please contact us at [email protected].
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, subject to legal and regulatory minimum retention obligations. Indicative retention periods are as follows:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account plus 5 years post-closure | Legal obligation / AML compliance |
| KYC Identity Documents | Minimum 5 years post-closure (may be longer per regulatory requirement) | AML / regulatory retention |
| Financial Transaction Records | Minimum 5 years post-transaction | AML / tax compliance |
| Gaming Activity Logs | Duration of account plus 5 years post-closure | Responsible gambling / dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Consent Records | Until consent withdrawn plus 3 years | Legal obligation to demonstrate consent |
| Technical / Log Data | Up to 13 months | Legitimate interest / security |
On expiry of the applicable Retention Period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be associated with you.
no999 uses cookies and similar tracking technologies (including local storage and session identifiers) to operate the Platform, remember your preferences, measure performance and — where you have consented — to deliver personalised content.
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Session management, security tokens, login state, fraud prevention. Without these, the Platform cannot function. | No — strictly necessary | |
| Remembering your language preferences, device settings and responsible gambling tool selections (e.g., active deposit limit values). | No — necessary for core functionality | |
| Aggregated, anonymised data on page visits, session durations and feature usage to improve Platform performance and content. | Yes — consent required | |
| Personalised content, promotional messaging and re-engagement notifications where you have opted in to marketing communications. | Yes — explicit opt-in only |
You can manage your cookie preferences at any time through the Platform's cookie settings panel or through your browser settings. Disabling non-essential cookies will not affect your ability to use the core functions of the Platform, though some personalisation features may be unavailable.
Identity documents you submit as part of the KYC process — including your Pakistani CNIC (front and back), passport, proof of address and liveness-check images — are treated as highly sensitive Personal Data and are subject to the following protections:
Safe KYC: Only upload KYC documents through the verified no999 account portal at https://no999.cam. Look for the padlock icon and HTTPS in your browser address bar before uploading any document.
Subject to applicable data protection law and any legal retention obligations, you hold the following rights in respect of your Personal Data held by no999:
You may request a copy of the Personal Data we hold about you, along with information about how it is being used, who it has been shared with and the lawful basis for processing.
You may request correction of any inaccurate or incomplete Personal Data we hold about you. Corrections to KYC-critical data (name, date of birth) may require re-verification.
You may request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other lawful basis applies), or where processing is unlawful. This right is subject to legal and regulatory retention obligations — for example, AML regulations require us to retain certain data for a minimum period regardless of an erasure request.
You may request that we restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of data is being verified, or where you have objected to processing pending determination of our legitimate interests.
Where processing is based on your consent or contract performance and carried out by automated means, you may request a machine-readable copy of the Personal Data you provided, for transfer to another data controller.
You may object to processing based on legitimate interests, including profiling for responsible gambling monitoring. You have an absolute right to object to processing for direct marketing purposes, which will be honoured without requiring justification.
Where processing is based on your consent (e.g., marketing communications, analytics cookies), you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
To exercise any of these rights, submit a written request to [email protected]. We will acknowledge your request within a reasonable timeframe and respond in full within 30 days, or notify you if an extension is required. We may need to verify your identity before processing your request.
The no999 Platform is strictly restricted to adults aged 18 and above, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect Personal Data from persons under 18 years of age.
If we become aware that Personal Data has been collected from a minor, we will immediately close the associated account, delete the data and — where required — report the matter to relevant authorities. If you believe a minor may have registered on the Platform using false information, please report this immediately to [email protected].
Age verification is a mandatory step in our KYC process and is enforced before any deposits or gaming activity are permitted. Submitting false date-of-birth information to circumvent the age check violates our Terms & Conditions and may constitute fraud.
no999 implements technical and organisational security measures proportionate to the sensitivity of the Personal Data we process. These include:
While we take these measures seriously, no internet transmission or storage system is 100% secure. If you suspect any unauthorised access to your account or unusual activity, change your password immediately and contact our support team.
The Platform may contain informational references to third-party services — for example, contextual mentions of Pakistani payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are for contextual familiarity only and do not constitute hyperlinks to, or endorsements of, those third-party services.
Where the Platform does contain links to third-party websites or services, no999 is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policy of any third-party service you choose to use.
no999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform functionality. The effective date at the top of this page will be updated accordingly.
For material changes that significantly affect how your Personal Data is processed, we will provide advance notice via email (to the address registered on your account) or through a prominent on-platform notification. For minor or administrative changes, updating the effective date on this page will constitute sufficient notice.
Your continued use of the Platform following the effective date of an updated Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and close your account.
For all privacy-related enquiries, data subject rights requests and complaints, please contact us:
If you are not satisfied with our response to a privacy complaint, you may have the right to escalate your complaint to the applicable data protection supervisory authority in the jurisdiction whose law governs this Policy. The specific authority will depend on the operator's licensing jurisdiction.
Reminder: Never send your CNIC, passport or financial documents via email. All identity verification must be completed through the secure HTTPS portal within your no999 account.
Our support team is available around the clock to answer privacy queries, process data subject requests and help you manage your account and consent settings. Reach out any time.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may restrict gambling. no999 is not licensed, endorsed or regulated by any Pakistani government authority. Gambling involves financial risk — play responsibly.